Refund policy

1. The 30-Day Guarantee

We accept returns and exchanges within 30 days of delivery. All items returned or exchanged must be unworn, unwashed, and in original condition.

2. Defective or Damaged Items

If your gear arrives damaged, misprinted, or incorrect, we will replace it for free.

  • No return is required. Just contact us with photos of the issue.

3. Size Exchanges

We allow exchanges for a different size.

  • Customer covers the return shipping to us.

  • We cover the cost of shipping the replacement item to you.

4. Non-Returnable Items

Due to the nature of these products, we cannot accept returns on the following:

  • Swimwear (Board Shorts, Bikini, One-Piece)

  • Clearance items

  • Custom or personalized items

  • Items that have been worn or washed

5. Return Process

  1. Email saltandsteelapparel@gmail.com with your order number.

  2. Describe the issue (attach photos for damaged items).

  3. We will provide instructions for replacement, refund, or exchange.

6. Refunds & Lost Packages

  • Refunds will be issued to the original payment method unless store credit is requested.

  • Once a package is marked delivered, claims for Lost or Stolen Packages must be submitted with the shipping carrier. We will assist when possible, but replacement cannot be guaranteed.

  • Contact Us: saltandsteelapparel@gmail.com